SHBP Systems
There are certain SHBP Systems that Employers need access to for their Designated Benefits Administrators to properly administer SHBP coverage to its employees. For SHBP purposes, a Designated Benefits Administrator is an individual employed in an Employer’s Human Resources, Finance, Payroll, or similarly situated departments that manage employee health insurance, premium payments and/or Employer Contributions.
SHBP recommends you provide access to at least two employees who specifically handle one or more of those areas, so one of those employees can serve as a backup. Please review the chart below to determine which of your employees require access to the applicable SHBP System. Then select the SHBP System(s) to learn more and complete the required access agreement:
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SHBP System |
System Overview |
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The (X)change is our primary communication tool and insures SHBP maintains a record of all Employer inquiries for future reference, inquiry response tracking, and quality assurance and training purposes. The (X)change is also our communication distribution list for Employers. |
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The Enrollment Portal provides the Employer a view into the same information an employee sees, such as: coverage status, coverage effective dates, coverage end dates, plan options and tier, pending dependents, and employee and employer transactions. This SHBP System includes Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). |
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SHRT allows Employers to view important messages, reports and files from SHBP including Proof Bills, Premium Billing and other financial reports. Employers can also load AUF in the SHBP Enrollment Portal, if they have chosen the option to transmit AUF to SHBP via SHRT. This SHBP System includes Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). |