How do I attend an Open Enrollment Session BY PHONE?
Open Enrollment
Welcome to the State Health Benefit Plan’s (SHBP) 2022 Open Enrollment (OE) for the 2023 Plan Year. OE gives you the opportunity to enroll in coverage if you are new to SHBP, or you can review your current Plan Options and make changes to your coverage based on your needs. This information is for active members who are eligible to be enrolled in an SHBP Commercial (non-Medicare Advantage) Plan Option.
Active Member Decision Guide
The
2023
Active Member Decision Guide
provides information on new identification cards, your OE responsibilities, how to make an election, benefits comparison charts, wellness incentives, and more.
Make Your Election
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SHBP Enrollment Portal 24 Hours a Day/7 Days a Week
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SHBP Member Services Extended Hours for OE and Retiree Option Change Period: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET)
Review your virtual Open Enrollment materials
Open enrollment is a very important time of the year, as many employees are re-evaluating their health needs and seeking to protect their financial well-being. SHBP is providing our members with educational benefit information virtually, through webinars and teleconferences so they have a chance to ask questions in a live Q&A format. You can join either a teleconference session or online webinar to learn more about the plan options and any changes.
If you need assistance with enrollment, the SHBP Member Services phone line is staffed with enrollment experts who can provide guidance and answers. Member Services can be reached at 800-610-1863.
We encourage members to review the
SHBP
Active Decision Guide
and benefit plan information on each of the medical claims administrator’s websites.
- For information on Anthem’s plan options, visit anthem.com/shbp or call 855-641-4862 to speak with an Anthem Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
- For information on UnitedHealthcare’s plan options, visit whyuhc.com/shbp or call 888-364-6352 to speak with a UHC Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
- For information on Kaiser Permanente’s plan options, visit my.kp.org/shbp or call 855-512-5997 to speak with a KP Member Services representative, available 7 a.m. to 7 p.m. ET, Monday – Friday.
Additional Information
Attend an educational session - what's new for 2023?
SHBP will continue to offer Plan Options through Anthem, UnitedHealthcare and Kaiser Permanente for our Active Members and pre-65 Retirees.
What is new for 2023? This year's Open Enrollment (OE) will include in-person benefit fairs in addition to virtual meetings (either online or by phone) to educate members on the Plan Options for the 2023 Plan Year.
See below for schedules and instructions on how to join an educational session.
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10:00 A.M. - 2:00 P.M. ET Department of Revenue - Century Center 2nd Floor, Room 4318 1800 Century Boulevard NE Atlanta, GA 30345 |
3:00 P.M. - 6:00 P.M. ET DeKalb County BOE Administrative & Instructional Complex (AIC) - Board Room 1701 Mountain Industrial Blvd. Stone Mountain, GA 30083 |
10:00 A.M. - 2:00 P.M. ET Department of Revenue - Southmeadow Rooms 112 &113 4125 Welcome All Road Atlanta, GA 30349 |
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10:00 A.M. - 2:00 P.M. ET Albany Technical College - Kirkland Conference Center 1704 South Slappey Blvd. Albany, GA 31701 |
3:00 P.M. - 6:00 P.M. ET Georgia Public Safety Training Center (GPSTC) 1110 Indian Springs Dr. Forsyth, GA 31029 |
3:00 P.M. - 6:00 P.M. ET Jenkins High School (Non-Flex) - Cafeteria 1800 East Derenne Ave. Savannah, GA 31406 |
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10:00 A.M. - 2:00 P.M. ET Columbus Technical College - John Henry Smith Student Center 928 Manchester Expressway Columbus, GA 31904 |
10:00 A.M. - 2:00 P.M. ET Twin Towers Sloppy Floyd Building - Plaza Level 2 MLK Jr., Drive SW Atlanta, GA 30334 |
3:00 P.M. - 6:00 P.M. ET Laurens County BOE (Non-Flex) Lunchroom 338 West Laurens School Road Dublin, GA 31021 |
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10:00 A.M. - 2:00 P.M. ET North Central Health District (Former Truist Building) - Suite 1100 Room LL03 201 2nd St Macon, GA 31201 |
10:00 A.M. - 2:00 P.M. ET Gwinnett Tech College Banquet Hall Bldg. 700 5150 Sugarloaf Pkwy Lawrenceville, GA 30043 |
10:00 A.M. - 2:00 P.M. ET Georgia Northwestern Tech Building 400 - Room 4-122, Section B&C 1151 HWY 53 Spur Calhoun, GA 30701 |
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10:00 A.M. - 2:00 P.M. ET Northeast Georgia Technical College - Ramsey Hunter Dining Hall Annex 1500 Hwy 197 N. Clarkesville, GA 30523 |
2:00 P.M. - 6:00 P.M. ET Rockdale County Public Schools (Non-Flex) - Central Office Boardroom & Atrium 960 Pine St. NE Conyers, GA 30012 |
10:00 A.M. - 2:00 P.M. ET Douglas County Community Services Board Training Room 5905 Stewart Pkwy Douglasville, GA 30135 |
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3:00 P.M. - 6:00 P.M. ET Clayton County BOE - Truett Cathy Professional Learning Center 1087 Battle Creek Road Jonesboro, GA 30236 |
10:00 A.M. - 2:00 P.M. ET Augusta Technical College - John B. Patrick Information Technology Center (ITC) Building 1000 3200 Augusta Tech Drive Augusta, GA 30906 |
10:00 A.M. - 2:00 P.M. ET SHBP Cafeteria Level 2 Peachtree Street, NW Atlanta, GA 30303 |
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10:00 A.M. - 2:00 P.M. ET Cobb County DOT Pitts Transportation Main Building 620 South Cobb Drive Marietta, GA 30060 |
Schedule for Open Enrollment Teleconference Sessions
Notice that each teleconference session has the same dial-in number and passcodes.
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Tuesday, October 11, 2022 5:00 P.M. - 6:30 P.M. ET Dial in Number: 888-566-1013 Passcode: 6339017 |
Friday, October 14, 2022 2:00 P.M. - 3:30 P.M. ET Dial in Number: 888-566-1013 Passcode: 6339017 |
Friday, October 28, 2022 11:00 A.M. - 12:30 P.M. ET Dial in Number: 888-566-1013 Passcode: 6339017 |
Schedule for Open Enrollment Online Sessions
Notice that each online session has the same dial-in number and passcode but different event numbers.
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Monday, October 17, 2022 6:00 P.M. - 7:30 P.M. ET Join by phone: 844-621-3956 Webinar access code: 2539 518 1199 Webinar password: SHBP2022! (74272023 from phones) |
Tuesday, October 25, 2022 10:00 A.M. - 11:30 P.M. ET Join by phone: 844-621-3956 Webinar access code: 2534 018 3342 Webinar password: SHBP2022! (74272023 from phones) |
How do I attend an Open Enrollment Session ONLINE?
What if I do not take any action?
If SHBP does not receive an election from you through the website, or by contacting SHBP Member Services, you have made a decision to take the default coverage below:
- Currently Enrolled in a SHBP Commercial Plan Option in 2022: If you are enrolled in a Commercial Option in 2022, you will remain in your current Plan Option and Tier with your current Medical Claims Administrator in 2023.
- Currently Enrolled in TRICARE Supplement in 2022: If you are enrolled in the TRICARE Supplement in 2022, you will remain enrolled in the TRICARE Supplement for 2023.
NOTE: If you paid a Tobacco Surcharge in 2022, it will continue to apply. If you did not pay a Tobacco Surcharge in 2022, you will not pay one if you default coverage. However, if you received a waiver of the tobacco surcharge and your tobacco status has changed, it is your responsibility to notify SHBP immediately.