Open Enrollment

Welcome to the State Health Benefit Plan’s (SHBP) 2022 Open Enrollment (OE) for the 2023 Plan Year. OE gives you the opportunity to enroll in coverage if you are new to SHBP, or you can review your current Plan Options and make changes to your coverage based on your needs. This information is for active members who are eligible to be enrolled in an SHBP Commercial (non-Medicare Advantage) Plan Option.

Active Member Decision Guide

The Download this pdf file. 2023 Active Member Decision Guide provides information on new identification cards, your OE responsibilities, how to make an election, benefits comparison charts, wellness incentives, and more.

Make Your Election

  • SHBP Enrollment Portal 24 Hours a Day/7 Days a Week

  • SHBP Member Services Extended Hours for OE and Retiree Option Change Period: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET)

Review your virtual Open Enrollment materials

Open enrollment is a very important time of the year, as many employees are re-evaluating their health needs and seeking to protect their financial well-being. SHBP is providing our members with educational benefit information virtually, through webinars and teleconferences so they have a chance to ask questions in a live Q&A format. You can join either a teleconference session or online webinar to learn more about the plan options and any changes.

If you need assistance with enrollment, the SHBP Member Services phone line is staffed with enrollment experts who can provide guidance and answers. Member Services can be reached at 800-610-1863.

We encourage members to review the Download this pdf file. SHBP Active Decision Guide and benefit plan information on each of the medical claims administrator’s websites.

  • For information on Anthem’s plan options, visit anthem.com/shbp or call 855-641-4862 to speak with an Anthem Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
  • For information on UnitedHealthcare’s plan options, visit whyuhc.com/shbp or call 888-364-6352 to speak with a UHC Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
  • For information on Kaiser Permanente’s plan options, visit my.kp.org/shbp or call 855-512-5997 to speak with a KP Member Services representative, available 7 a.m. to 7 p.m. ET, Monday – Friday.

Additional Information

Attend an educational session - what's new for 2023?

SHBP will continue to offer Plan Options through Anthem, UnitedHealthcare and Kaiser Permanente for our Active Members and pre-65 Retirees.

What is new for 2023? This year's Open Enrollment (OE) will include in-person benefit fairs in addition to virtual meetings (either online or by phone) to educate members on the Plan Options for the 2023 Plan Year.

See below for schedules and instructions on how to join an educational session.

Schedule for Open Enrollment In-Person Benefit Fairs

Monday, October 3, 2022

10:00 A.M. - 2:00 P.M. ET

Department of Revenue - Century Center

2nd Floor, Room 4318

1800 Century Boulevard NE

Atlanta, GA 30345

Monday, October 3, 2022

3:00 P.M. - 6:00 P.M. ET

DeKalb County BOE Administrative & Instructional Complex (AIC) - Board Room

1701 Mountain Industrial Blvd. 

Stone Mountain, GA 30083

Tuesday, October 4, 2022

10:00 A.M. - 2:00 P.M. ET

Department of Revenue - Southmeadow Rooms 112 &113

4125 Welcome All Road

Atlanta, GA 30349

Wednesday, October 5, 2022

10:00 A.M. - 2:00 P.M. ET

Albany Technical College - Kirkland Conference Center

1704 South Slappey Blvd. 

Albany, GA 31701

Thursday, October 6, 2022

3:00 P.M. - 6:00 P.M. ET

Georgia Public Safety Training Center (GPSTC)

1110 Indian Springs Dr.

Forsyth, GA 31029

Friday, October 7, 2022

3:00 P.M. - 6:00 P.M. ET 

Jenkins High School (Non-Flex) - Cafeteria

1800 East Derenne Ave.

Savannah, GA 31406

Tuesday, October 11, 2022

10:00 A.M. - 2:00 P.M. ET

Columbus Technical College - John Henry Smith Student Center

928 Manchester Expressway

Columbus, GA 31904

Wednesday, October 12, 2022

10:00 A.M. - 2:00 P.M. ET

Twin Towers Sloppy Floyd Building - Plaza Level

2 MLK Jr., Drive SW

Atlanta, GA 30334

Thursday, October 13, 2022

3:00 P.M. - 6:00 P.M. ET

Laurens County BOE (Non-Flex) Lunchroom

338 West Laurens School Road

Dublin, GA 31021

Friday, October 14, 2022

10:00 A.M. - 2:00 P.M. ET

North Central Health District (Former Truist Building) - Suite 1100 Room LL03

201 2nd St

Macon, GA 31201

Monday, October 17, 2022

10:00 A.M. - 2:00 P.M. ET

Gwinnett Tech College Banquet Hall Bldg. 700

5150 Sugarloaf Pkwy

Lawrenceville, GA 30043

Tuesday, October 18, 2022

10:00 A.M. - 2:00 P.M. ET

Georgia Northwestern Tech Building 400 - Room 4-122, Section B&C

1151 HWY 53 Spur

Calhoun, GA 30701

Thursday, October 20, 2022

10:00 A.M. - 2:00 P.M. ET

Northeast Georgia Technical College - Ramsey Hunter Dining Hall Annex

1500 Hwy 197 N.

Clarkesville, GA 30523

Friday, October 21, 2022

2:00 P.M. - 6:00 P.M. ET

Rockdale County Public Schools (Non-Flex) - Central Office Boardroom & Atrium

960 Pine St. NE

Conyers, GA 30012

Monday, October 24, 2022

10:00 A.M. - 2:00 P.M. ET

Douglas County Community Services Board Training Room

5905 Stewart Pkwy

Douglasville, GA 30135

Tuesday, October 25, 2022

3:00 P.M. - 6:00 P.M. ET

Clayton County BOE - Truett Cathy Professional Learning Center

1087 Battle Creek Road

Jonesboro, GA 30236

Wednesday, October 26, 2022

10:00 A.M. - 2:00 P.M. ET

Augusta Technical College - John B. Patrick Information Technology Center (ITC) Building 1000

3200 Augusta Tech Drive

Augusta, GA 30906

Thursday, October 27, 2022

10:00 A.M. - 2:00 P.M. ET

SHBP Cafeteria Level

2 Peachtree Street, NW

Atlanta, GA 30303

Friday, October 28, 2022

10:00 A.M. - 2:00 P.M. ET

Cobb County DOT Pitts Transportation Main Building

620 South Cobb Drive

Marietta, GA 30060

   

Schedule for Open Enrollment Teleconference Sessions

Notice that each teleconference session has the same dial-in number and passcodes.

Open Enrollment Teleconference Schedule

Tuesday, October 11, 2022

5:00 P.M. - 6:30 P.M. ET

Dial in Number: 888-566-1013

Passcode: 6339017

Friday, October 14, 2022

2:00 P.M. - 3:30 P.M. ET

Dial in Number: 888-566-1013

Passcode: 6339017

Friday, October 28, 2022

11:00 A.M. - 12:30 P.M. ET

Dial in Number: 888-566-1013

Passcode: 6339017

Schedule for Open Enrollment Online Sessions

Notice that each online session has the same dial-in number and passcode but different event numbers.

Open Enrollment Online Schedule

Monday, October 17, 2022

6:00 P.M. - 7:30 P.M. ET

Join by phone: 844-621-3956

Webinar access code: 2539 518 1199

Webinar password: SHBP2022! (74272023 from phones)

Click here to join event.

Tuesday, October 25, 2022

10:00 A.M. - 11:30 P.M. ET

Join by phone: 844-621-3956

Webinar access code: 2534 018 3342

Webinar password: SHBP2022! (74272023 from phones)

Click here to join event.

 

What if I do not take any action?

If SHBP does not receive an election from you through the website, or by contacting SHBP Member Services, you have made a decision to take the default coverage below:

  • Currently Enrolled in a SHBP Commercial Plan Option in 2022: If you are enrolled in a Commercial Option in 2022, you will remain in your current Plan Option and Tier with your current Medical Claims Administrator in 2023.
  • Currently Enrolled in TRICARE Supplement in 2022: If you are enrolled in the TRICARE Supplement in 2022, you will remain enrolled in the TRICARE Supplement for 2023.

NOTE: If you paid a Tobacco Surcharge in 2022, it will continue to apply. If you did not pay a Tobacco Surcharge in 2022, you will not pay one if you default coverage. However, if you received a waiver of the tobacco surcharge and your tobacco status has changed, it is your responsibility to notify SHBP immediately.