How do I attend an Open Enrollment Session BY PHONE?
Open Enrollment
Welcome to the State Health Benefit Plan’s (SHBP) 2021 Open Enrollment (OE) for the 2022 Plan Year. OE gives members the opportunity to enroll in coverage if they are new to SHBP, or review your current Plan Options and make changes to your coverage based on your needs. This information is for active and Pre-65 SHBP members.
Active Member Decision Guide
The
2022
Active Member Decision Guide
provides information on new identification cards, your OE responsibilities, how to make an election, benefits comparison charts, wellness incentives, and more.
Make Your Election
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SHBP Enrollment Portal 24 Hours a Day/7 Days Per Week
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SHBP Member Services Extended Hours for OE and Retiree Option Change Period: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET)
Review your virtual Open Enrollment materials
This year’s enrollment is more important than ever, as many employees are re-evaluating their health needs and seeking to protect their financial well-being. SHBP is providing our members with educational benefit information virtually, through webinars and teleconferences so our members have the chance to ask questions in a live Q & A format. You can join either a teleconference session or online webinar to learn more about the plan options and any changes.
If you need assistance with enrollment, the SHBP Member Services phone line is staffed with enrollment experts who can provide guidance and answers. Member Services can be reached at 1-800-610-1863.
We encourage Members to review the SHBP Active decision guide above and benefit plan information on each of the medical claims administrator’s websites.
- For information on Anthem’s plan options, visit https://meetingtomorrow.com/webcast/shbpanthem or call 855-641-4862 to speak with an Anthem Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
- For information on UnitedHealthcare’s plan options, visit https://www.whyuhc.com/shbp or call 888-364-6352 to speak with a UHC Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
- For information on Kaiser Permanente’s plan options, visit https://my.kp.org/shbp or call 855-512-5997 to speak with a KP Member Services representative, available 7 a.m. to 7 p.m. ET, Monday – Friday.
Additional Information
Attend an Educational Session - What's new for 2022?
SHBP will continue to offer Plan Options through Anthem, UnitedHealthcare and Kaiser for our Active Members and Pre-65 Retirees.
What is new for 2022? SHBP Benefit Fair Sessions will NOT be offered in-person. Instead, SHBP members can attend an Educational Session online or by phone.
See below for schedules and instructions on how to join an educational session.
Schedule for Open Enrollment Teleconference Sessions
Notice that each teleconference session has the same dial-in number but different passcodes.
| Monday, October 18, 2021 2:00 P.M. – 3:30 P.M. ET Dial in Number: 877-226-8152 Passcode: 469876 |
Wednesday, October 20, 2021 3:30 P.M. – 5:00 P.M. ET Dial in Number: 877-226-8152 Passcode: 4634307 |
Thursday, October 28, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 877-226-8152 Passcode: 1737797 |
| Friday, October 29, 2021 1:00 P.M. – 2:30 P.M. ET Dial in Number: 877-226-8152 Passcode: 2325101 |
Wednesday, November 3, 2021 3:00 P.M. – 4:30 P.M. ET Dial in Number: 877-226-8152 Passcode: 4098640 |
Schedule for Open Enrollment Online Sessions
Notice that each online session has the same dial-in number and passcode but different event numbers.
| Tuesday, October 19, 2021 4:00 P.M. – 5:30 P.M. ET Dial in Number: 1-763-957-6400 Event Number: 2691 778 2994 Passcode: [email protected] Click here to join event. |
Thursday, October 21, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 1-763-957-6400 Event Number: 2692 890 1543 Passcode: [email protected] Click here to join event. |
Friday, October 22, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 1-763-957-6400 Event Number: 2693 623 1564 Passcode: [email protected] Click here to join event. |
| Monday, October 25, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 1-763-957-6400 Event Number: 2690 982 5018 Passcode: [email protected] Click here to join event. |
Tuesday, October 26, 2021 3:30 P.M. – 5:00 P.M. ET Dial in Number: 1-763-957-6400 Event Number: 2694 728 0378 Passcode: [email protected] Click here to join event. |
Wednesday, October 27, 2021 6:00 P.M. – 7:30 P.M. ET Dial in Number: 1-763-957-6400 Event Number: 2691 623 2576 Passcode: [email protected] Click here to join event. |
| Monday, November 1, 2021 3:30 P.M. – 5:00 P.M. ET Dial in Number: 1-763-957-6400 Event Number: 2693 513 7932 Passcode: [email protected] Click here to join event. |
Tuesday, November 2, 2021 4:00 P.M. – 5:30 P.M. ET Dial in Number: 1-763-957-6400 Event Number: 2691 040 8950 Passcode: [email protected] Click here to join event. |
Thursday, November 4, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 1-763-957-6400 Event Number: 2690 808 5315 Passcode: [email protected] Click here to join event. |
How do I attend an Open Enrollment Session ONLINE?
What if I Do Not Take Any Action?
If SHBP does not receive an election from you through the website, or by contacting SHBP Member Services, you have made a decision to take the default coverage below:
- Currently Enrolled in a SHBP Commercial Plan Option in 2021: If you are enrolled in a Commercial Option in 2021, you will remain in your current Plan Option and Tier with your current Medical Claims Administrator in 2022.
- Currently Enrolled in TRICARE Supplement in 2021: If you are enrolled in the TRICARE Supplement in 2021, you will remain enrolled in the TRICARE Supplement for 2022.
NOTE: If you paid a Tobacco Surcharge in 2021, it will continue to apply. If you did not pay a Tobacco Surcharge in 2021, you will not pay one if you default coverage.