Open Enrollment

Welcome to the State Health Benefit Plan’s (SHBP) 2021 Open Enrollment (OE) for the 2022 Plan Year. OE gives members the opportunity to enroll in coverage if they are new to SHBP, or review your current Plan Options and make changes to your coverage based on your needs. This information is for active and Pre-65 SHBP members.

Active Member Decision Guide

The Download this pdf file. 2022 Active Member Decision Guide  provides information on new identification cards, your OE responsibilities, how to make an election, benefits comparison charts, wellness incentives, and more.

Make Your Election

  • SHBP Enrollment Portal 24 Hours a Day/7 Days Per Week

  • SHBP Member Services Extended Hours for OE and Retiree Option Change Period: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET)

Review your virtual Open Enrollment materials

This year’s enrollment is more important than ever, as many employees are re-evaluating their health needs and seeking to protect their financial well-being. SHBP is providing our members with educational benefit information virtually, through webinars and teleconferences so our members have the chance to ask questions in a live Q & A format. You can join either a teleconference session or online webinar to learn more about the plan options and any changes.

If you need assistance with enrollment, the SHBP Member Services phone line is staffed with enrollment experts who can provide guidance and answers. Member Services can be reached at 1-800-610-1863.

We encourage Members to review the SHBP Active decision guide above and benefit plan information on each of the medical claims administrator’s websites.

  • For information on Anthem’s plan options, visit https://meetingtomorrow.com/webcast/shbpanthem or call 855-641-4862 to speak with an Anthem Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
  • For information on UnitedHealthcare’s plan options, visit https://www.whyuhc.com/shbp or call 888-364-6352 to speak with a UHC Member Services representative, available 8 a.m. to 8 p.m. ET, Monday – Friday.
  • For information on Kaiser Permanente’s plan options, visit https://my.kp.org/shbp or call 855-512-5997 to speak with a KP Member Services representative, available 7 a.m. to 7 p.m. ET, Monday – Friday.

Additional Information

Attend an Educational Session - What's new for 2022?

SHBP will continue to offer Plan Options through Anthem, UnitedHealthcare and Kaiser for our Active Members and Pre-65 Retirees.

What is new for 2022? SHBP Benefit Fair Sessions will NOT be offered in-person. Instead, SHBP members can attend an Educational Session online or by phone.

See below for schedules and instructions on how to join an educational session.

Schedule for Open Enrollment Teleconference Sessions

Notice that each teleconference session has the same dial-in number but different passcodes.

Open Enrollment Teleconference Schedule
Monday, October 18, 2021
2:00 P.M. – 3:30 P.M. ET
Dial in Number: 877-226-8152 
Passcode: 469876
Wednesday, October 20, 2021
3:30 P.M. – 5:00 P.M. ET
Dial in Number:  877-226-8152
Passcode: 4634307
Thursday, October 28, 2021
10:00 A.M. – 11:30 A.M. ET
Dial in Number:  877-226-8152
Passcode:  1737797
Friday, October 29, 2021
1:00 P.M. – 2:30 P.M. ET
Dial in Number:  877-226-8152
Passcode:  2325101
Wednesday, November 3, 2021
3:00 P.M. – 4:30 P.M. ET
Dial in Number: 877-226-8152 
Passcode:  4098640
 

Schedule for Open Enrollment Online Sessions

Notice that each online session has the same dial-in number and passcode but different event numbers.

Open Enrollment Online Schedule
Tuesday, October 19, 2021
4:00 P.M. – 5:30 P.M. ET
Dial in Number: 1-763-957-6400
Event Number:  2691 778 2994
Passcode:  [email protected]
Click here to join event.
Thursday, October 21, 2021
10:00 A.M. – 11:30 A.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2692 890 1543
Passcode:  [email protected]
Click here to join event.
Friday, October 22, 2021
10:00 A.M. – 11:30 A.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2693 623 1564
Passcode:  [email protected]
Click here to join event.
Monday, October 25, 2021
10:00 A.M. – 11:30 A.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2690 982 5018
Passcode:  [email protected]
Click here to join event.
Tuesday, October 26, 2021
3:30 P.M. – 5:00 P.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2694 728 0378
Passcode:  [email protected]
Click here to join event.
Wednesday, October 27, 2021
6:00 P.M. – 7:30 P.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2691 623 2576
Passcode:  [email protected]
Click here to join event.
Monday, November 1, 2021
3:30 P.M. – 5:00 P.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2693 513 7932
Passcode:  [email protected]
Click here to join event.
Tuesday, November 2, 2021
4:00 P.M. – 5:30 P.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2691 040 8950
Passcode:  [email protected]
Click here to join event.
Thursday, November 4, 2021
10:00 A.M. – 11:30 A.M. ET
Dial in Number: 1-763-957-6400
Event Number: 2690 808 5315
Passcode:  [email protected]
Click here to join event.

 

What if I Do Not Take Any Action?

If SHBP does not receive an election from you through the website, or by contacting SHBP Member Services, you have made a decision to take the default coverage below:

  • Currently Enrolled in a SHBP Commercial Plan Option in 2021: If you are enrolled in a Commercial Option in 2021, you will remain in your current Plan Option and Tier with your current Medical Claims Administrator in 2022.
  • Currently Enrolled in TRICARE Supplement in 2021: If you are enrolled in the TRICARE Supplement in 2021, you will remain enrolled in the TRICARE Supplement for 2022.

NOTE: If you paid a Tobacco Surcharge in 2021, it will continue to apply. If you did not pay a Tobacco Surcharge in 2021, you will not pay one if you default coverage.