How Do I Attend a ROCP session BY PHONE?
Retiree Option Change Period
Welcome to the State Health Benefit Plan’s (SHBP) 2021 Retiree Option Change Period (ROCP) for the 2022 Plan Year. ROCP gives our members the opportunity to review current Plan Options and make changes to coverage based on needs.*
This year, when it may be safer to stay at home, the SHBP will have 2021 ROCP Educational Sessions that you can attend via computer or by phone.
NOTE: For those of you who are retired and Pre-65, not eligible for Medicare Advantage yet, please go to https://shbp.georgia.gov/enrollment/open-enrollment where you will find educational sessions geared toward our Active Members and Pre-65 Retirees.
See below for information, like schedules for each type of ROCP event and instructions on how to join by phone or online. RSVP to reserve your space for an ROCP event. Call the reservation agents at 844-823-5455 to discuss your meeting preference. RSVP hours are 8 a.m.- 8 p.m. Eastern Time, Monday to Friday, and the lines will be available during the ROCP period. Your reservation is not a guarantee of availability. Meeting capacity is filled on a first come, first serve basis.
*During the ROCP, enrolled Retirees shall be given an opportunity to change their Plan Option to any Plan Option for which the Retiree is eligible. Retirees cannot change their Tier (i.e., add dependents) during the ROCP.
Retiree Decision Guide
The
2022
Retiree Decision Guide
provides information on new identification cards, ROCP responsibilities, how to make an election, benefits comparison charts, and more.
Make Your Election
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SHBP Enrollment Portal 24 Hours a Day/7 Days Per Week
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SHBP Member Services Extended Hours for Open Enrollment and ROCP: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET)
Attend an Educational Session - What's new for 2022?
There are no 2022 benefit plan changes for the Medicare Advantage Plan Options. SHBP will continue to offer Medicare Advantage with Prescription Drugs (MAPD) Preferred Provider Organization (PPO) Standard and Premium plan options through Anthem or UnitedHealthcare.
What is new for 2022? SHBP ROCP Educational Sessions will NOT be offered in-person. Instead, SHBP Retiree members can attend a ROCP Educational Session online or by phone. To RSVP for an online or teleconference ROCP Session, call 844-823-5455 to discuss your meeting preference. RSVP hours are 8 a.m.- 8 p.m. Eastern Time, Monday to Friday, and the lines will be available during the ROCP period.
See below for schedules and instructions on how to join your ROCP session.
Schedule for ROCP Teleconference Sessions
Notice that each teleconference session has the same dial-in number and passcode.
| Wednesday, October 6, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
Friday, October 8, 2021 1:00 P.M. – 2:30 P.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
Thursday, October 14, 2021 3:00 P.M. – 4:30 P.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
| Friday, October 15, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
Monday, October 18, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
Thursday, October 21, 2021 6:00 P.M. – 7:30 P.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
| Wednesday, October 27, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
Thursday, October 28, 2021 1:00 P.M. – 2:30 P.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
Friday, October 29, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
| Monday, November 1, 2021 10:00 A.M. – 11:30 A.M. ET Dial in Number: 888-455-5036 Passcode: 6878993 |
Schedule for ROCP Online Sessions
| Monday, October 4, 2021 1:00 P.M. – 2:30 P.M. ET Event Number: 1613113474 Event Password: [email protected] Click here to join event. |
Tuesday, October 5, 2021 10:00 A.M. – 11:30 A.M. ET Event Number: 1612735817 Event Password: [email protected] Click here to join event. |
Thursday, October 7, 2021 3:00 P.M. – 4:30 P.M. ET Event Number: 1612923325 Event Password: [email protected] Click here to join event. |
| Tuesday, October 12, 2021 6:00 P.M. – 7:30 P.M. ET Event Number: 1615646026 Event Password: [email protected] Click here to join event. |
Wednesday, October 13, 2021 10:00 A.M. – 11:30 A.M. ET Event Number: 1614265502 Event Password: [email protected] Click here to join event. |
Tuesday, October 19, 2021 10:00 A.M. – 11:30 A.M. ET Event Number: 1611195323 Event Password: [email protected] Click here to join event. |
| Wednesday, October 20, 2021 1:00 P.M. – 2:30 P.M. ET Event Number: 1617360306 Event Password: [email protected] Click here to join event. |
Monday, October 25, 2021 3:00 P.M. – 4:30 P.M. ET Event Number: 1611047208 Event Password: [email protected] Click here to join event. |
Tuesday, October 26, 2021 10:00 A.M. – 11:30 A.M. ET Event Number: 1610794441 Event Password: [email protected] Click here to join event. |
While we recommend you call the RSVP number above to reserve your space at the meeting that best fits your schedule, your reservation is not a guarantee of availability. Meeting capacity is filled on a first come, first serve basis.
How Do I Attend a ROCP session ONLINE?
Additional Information
What if I Do Not Take Any Action?
If SHBP does not receive an election from you through the website, or by contacting SHBP Member Services, you have made a decision to take the default coverage below:
- Currently Enrolled in a SHBP Medicare Advantage Plan Option in 2021: If you are enrolled in a Medicare Advantage with Prescription Drugs Preferred Provider Organization Plan Option in 2021, you will remain in your current Medicare Advantage Plan Option and Tier with your current Medical Claims Administrator for the 2022 Plan Year.
- Currently Enrolled in a SHBP Commercial (non-Medicare Advantage) Plan Option in 2021: If you are enrolled in a Commercial (non-Medicare Advantage Plan) Option in 2021, you will remain in your current Plan Option and Tier with your current Medical Claims Administrator in 2022.
- Currently Enrolled in TRICARE Supplement in 2021: If you are enrolled in the TRICARE Supplement in 2021, you will remain enrolled in the TRICARE Supplement for 2022.
NOTE: If you paid a Tobacco Surcharge in 2021, it will continue to apply. If you did not pay a Tobacco Surcharge in 2021, you will not pay one if you default coverage. The Tobacco Surcharge does not apply to Medicare Advantage members.