How do I attend a ROCP session BY PHONE?
notice
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Forms Outage
Web form outage is expected around 5:30pm on May 26, 2023.
Retiree Option Change Period
Welcome to the State Health Benefit Plan’s (SHBP) 2022 Retiree Option Change Period (ROCP) for the 2023 Plan Year. ROCP gives our members the opportunity to review current Plan Options and make changes to coverage based on needs.*
This year's ROCP will include in-person meetings in addition to virtual meetings (either online or by phone) to discuss Plan Options for the 2023 Plan Year.
See below for information, including schedules for each type of ROCP meeting and instructions on how to join by phone or online. RSVP to reserve your space for an ROCP meeting. Call the reservation agents at 855-477-4455 to discuss your meeting preference. RSVP hours are 8 a.m.- 8 p.m. local time, Monday to Friday, and the lines will be available during the ROCP period. Your reservation is not a guarantee of availability. Meeting capacity is filled on a first-come, first-served basis.
*During the ROCP, enrolled Retirees shall be given an opportunity to change their Plan Option to any Plan Option for which the Retiree is eligible. Retirees cannot change their Tier (i.e., add dependents) during the ROCP.
Retiree Decision Guide
The
2023
Retiree Decision Guide
provides information on new identification cards, ROCP responsibilities, how to make an election, benefits comparison charts, and more.
Make your election
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SHBP Enrollment Portal 24 Hours a Day/7 Days a Week
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SHBP Member Services Extended Hours for Open Enrollment and ROCP: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET)
Attend an educational session - what's new for 2023?
This year's ROCP will include in-person meetings in addition to the virtual meetings (either online or by phone). To RSVP for an in-person or virtual meeting (either online or by phone), call 855-477-4455 to discuss your meeting preference. RSVP hours are 8 a.m.- 8 p.m. local time, Monday to Friday, and the lines will be available during the ROCP period.
See below for schedules and instructions on how to join your ROCP session.
Schedule for ROCP In-Person Meetings
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10:00 A.M. - 12:00 P.M. ET Doubletree by Hilton Hotel 2651 Perimeter Pkwy Augusta, GA 30909 |
10:00 A.M. - 12:00 P.M. ET Jekyll Island Club Resort 371 Riverview Drive Jekyll Island, GA 31527 *There is an $8 toll to enter Jekyll Island. |
10:00 A.M. - 12:00 P.M. ET Rainwater Conference Center 1 Meeting Place Valdosta, GA 31601 |
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9:00 A.M. - 11:00 A.M. ET Hilton Garden Inn Albany 101 S Front Street Albany, GA 31701 |
3:00 P.M. - 5:00 P.M. ET Anderson Conference Center at the Goodwill Campus 5171 Eisenhower Parkway Macon, GA 31206 |
10:00 A.M. - 12:00 P.M. ET Oconee Fall Line Technical College South Campus - Dubose Porter Center 560 Pinehill Road Dublin, GA 31021 |
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10:00 A.M. - 12:00 P.M. ET Columbus State University - Cunningham Conference Center 3100 Gentian Blvd Columbus, GA 31097 |
10:00 A.M. - 12:00 P.M. ET Hilton Atlanta Northeast 5993 Peachtree Industrial Blvd Peachtree Corners, GA 30092 |
9:00 A.M. - 11:00 A.M. ET Georgia Piedmont Technical College - Newton Conference Center 8100 Bob Williams Parkway Covington, GA 30014 |
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3:00 P.M. - 5:00 P.M. ET The Newnan Centre 1515 Lower Fayetteville Road Newnan, GA 30265 |
10:00 A.M. - 12:00 P.M. ET Cobb Energy Performing Arts Centre 2800 Cobb Galleria Parkway Atlanta, GA 30339 |
10:00 A.M. - 12:00 P.M. ET Butternut Creek Golf Course - Union County Community Center 129 Union County Recreation Road Blairsville, GA 30512 |
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10:00 A.M. - 12:00 P.M. ET Dalton Convention Center 2211 Tony Ingle Pkwy Dalton, GA 30720 |
Schedule for ROCP Teleconference Sessions
Notice that each teleconference session has the same dial-in number but different passcode.
| Monday, October 3, 2022 5:00 P.M. – 6:30 P.M. ET Dial in Number: 877-336-4440 Passcode: 3371277 |
Tuesday, October 11, 2022 1:30 P.M. – 3:00 P.M. ET Dial in Number: 877-336-4440 Passcode: 2757166 |
Monday, October 24, 2022 1:00 P.M. – 2:30 P.M. ET Dial in Number: 877-336-4440 Passcode: 8816198 |
Schedule for ROCP online sessions
| Monday, October 3, 2022 10:00 A.M. – 11:30 A.M. ET Dial in Number: 844-867-6169 Passcode: 516763 Click here to join event. |
Tuesday, October 11, 2022 9:30 A.M. – 11:00 A.M. ET Dial in Number: 877-336-4440 Passcode: 2159569 Click here to join event. |
While we recommend you call the RSVP number above to reserve your space at the meeting that best fits your schedule, your reservation is not a guarantee of availability. Meeting capacity is filled on a first-come, first-served basis.
How do I attend a ROCP session ONLINE?
Additional Information
What if I do not take any action?
If SHBP does not receive an election from you through the website, or by contacting SHBP Member Services, you have made a decision to take the default coverage below:
- Currently Enrolled in a SHBP Medicare Advantage Plan Option in 2022: If you are enrolled in a Medicare Advantage with Prescription Drugs Preferred Provider Organization Plan Option in 2022, you will remain in your current Medicare Advantage Plan Option and Tier with your current Medical Claims Administrator for the 2023 Plan Year.
- Currently Enrolled in a SHBP Commercial (non-Medicare Advantage) Plan Option in 2022: If you are enrolled in a Commercial (non-Medicare Advantage Plan) Option in 2022, you will remain in your current Plan Option and Tier with your current Medical Claims Administrator in 2023.
- Currently Enrolled in TRICARE Supplement in 2022: If you are enrolled in the TRICARE Supplement in 2022, you will remain enrolled in the TRICARE Supplement for 2023.
NOTE: If you paid a Tobacco Surcharge in 2022, it will continue to apply. If you did not pay a Tobacco Surcharge in 2022, you will not pay one if you default coverage. However, if you received a waiver of the tobacco surcharge and your tobacco status has changed, it is your responsibility to notify SHBP immediately.
The Tobacco Surcharge does not apply to Medicare Advantage members.