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Our mission is to provide affordable, quality health care to Georgia's teachers, state employees, public school employees and retirees.

SHBP

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Contact SHBP Member Services

For eligibility and benefits administration questions, please contact SHBP Member Services via email at SHBPservicecenter@adp.com or by phone at 800-610-1863. SHBP Member Services Extended Hours for Open Enrollment and ROCP: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET).

For medical claims administration inquiries, including the processing, payment, and appeals of medical claims, please contact your Medical Claims Administrator at the number listed on the back of your insurance card or SHBP Member Services and select the appropriate option.