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Our mission is to provide affordable, quality health care to Georgia's teachers, state employees, public school employees and retirees.
For eligibility and benefits administration questions, please contact SHBP Member Services via email at SHBPservicecenter@adp.com or by phone at 800-610-1863 Monday through Friday 8:30am to 5:00pm EST and Saturday 8:00am to 5:00pm EST.
For medical claims administration inquiries, including the processing, payment, and appeals of medical claims, please contact your Medical Claims Administrator at the number listed on the back of your insurance card or SHBP Member Services and select the appropriate option.