An official website of the State of Georgia.
How you know
Local, state, and federal government websites often end in .gov. State of Georgia government websites and email systems use “georgia.gov” or “ga.gov” at the end of the address. Before sharing sensitive or personal information, make sure you’re on an official state website.
Call 1-800-GEORGIA to verify that a website is an official website of the State of Georgia.
The purpose of the Skip the Phones Campaign! is to steer our members to the SHBP Enrollment Portal for this year’s Open Enrollment & Retiree Option Change Period (OE/ROCP) to:
Staff shortages due to the COVID-19 pandemic are expected to impact call answer and hold times at our call center. SHBP is urging our members to access the SHBP Enrollment Portal for faster service. The presentations below provide step-by-step instructions to assist you with viewing and making your elections 24 hours a day/7 days a week:
Remember, this year’s OE/ROCP is a “Passive Enrollment” period, which means the plan option for currently enrolled members will simply roll over to the same plan option in 2023. So, if you’re happy with your current plan option and have no changes, you don’t have to take any action for this year’s OE/ROCP.
Attend the virtual virtual OE educational session or ROCP educational session and review the Decision Guides to learn more about your benefits.
Engage with SHBP on Twitter, Facebook & LinkedIn during the virtual Skip the Phones Campaign to learn how to make your OE/ROCP elections online.
View & Make your OE/ROCP Elections online 24 hours a day/7 days a week in the SHBP Enrollment Portal from October 17 - November 4, 2022.