A Division of the Georgia Department of Community Health

Contact Kaiser Permanente

Member Services

Kaiser Permanente Member Services: Monday thru Friday, 7:00 a.m. to 7:00 p.m. ET

Nurse Advice: 24 hours a day/7 days per week
  • 404-365-0966
  • 800-611-1811
Appointment Scheduling or Prescription Help: Monday thru Friday, 7:00 a.m. to 7:00 p.m. ET
  • 404-365-0966
  • 800-611-1811
Wellness Program Customer Service: Monday thru Friday (except holidays), 8:00 a.m. to 10:00 p.m. ET
  • 866-300-9867
Kaiser Permanente Rollover Account (KPRA) Customer Service: Monday thru Friday (except holidays), 11:00 a.m. to 8:00 p.m. ET

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