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Open Enrollment & Retiree Option Change Period (OE/ROCP) October 17 – November 4, 2022

If you are currently enrolled in coverage and you are happy with your plan option, you do not need to take any action for this year’s Open Enrollment & Retiree Option Change Period.

Visit #SkipthePhones to learn more.

State Health Benefit Plan | Division of Georgia Department of Community Health

Our mission is to provide affordable, quality health care to Georgia's teachers, state employees, public school employees and retirees.


Contact SHBP Member Services

For eligibility and benefits administration questions, please contact SHBP Member Services via email at [email protected] or by phone at 800-610-1863. SHBP Member Services Hours: Monday – Friday 8:30 a.m. to 5:00 p.m. ET.

For medical claims administration inquiries, including the processing, payment, and appeals of medical claims, please contact your Medical Claims Administrator at the number listed on the back of your insurance card or SHBP Member Services and select the appropriate option.

Transparency Legislation: Machine Readable Files