Instructions on how to attend an Open Enrollment (OE) session BY PHONE.

What is needed to participate in the Teleconference meetings?

The only thing you need to participate in one of these meetings is a telephone (landline or cell phone).

Dialing in:
  • Dial the teleconference number 877-692-8955.
    • When dialing in to the call, you will be asked to enter a participant access code to join the conference. This code was included in the RSVP confirmation email you received, or you may use the access code 6934824.
    • Note: The conference ID is A1P7355.
Once you are connected:
  • All participants are placed on hold until the meeting begins.
  • You will be a listen only mode.
    • You will hear hold music while you are waiting for the meeting to start.
    • You will not be able to hear other participants until Q&A begins.
    • At the direction of the hosts the participants may hear the moderator give updates on when the meeting will begin.
Once the meeting begins:
  • The moderator will introduce the hosts and the presentation will begin.
    • Participants will hear the recorded presentation.
Question and Answer Session:
  • Once the presentation is completed the moderator will provide instructions on how participants can ask their questions, if needed.
    • Participants wanting to ask a question will follow the instructions which will allow the moderator to place your call in line to ask your question.
    • Once the first question is ready, the moderator will open the first participant line so that they can ask their question.
    • Lines will be opened one at a time, and you will be instructed when your line is open to ask your question.
    • The moderator will use wording such as, “We have our first question, caller 1 go ahead.”
    • The host will answer the question and advise the moderator to open the line for the next question.
  • Note: questions and answers are heard by all hosts and participants. The Q&A session is not meant for questions that are personal in nature and should only be used for general questions.
  • This process is repeated until all questions are answered.
Closing:
  • Once the Q&A portion is completed, the hosts will provide closing remarks and instruct the moderator to conclude the meeting.