Open Enrollment

Welcome to the State Health Benefit Plan’s (SHBP) 2019 Open Enrollment (OE) for the 2020 Plan Year. OE gives members the opportunity to enroll in coverage if they are new to SHBP, or review your current Plan Options and make changes to your coverage based on your needs.

Active Member Decision Guide

The Download this pdf file.2020 Active Member Decision Guide provides information on new identification cards, your OE responsibilities, how to make an election, benefits comparison charts, wellness incentives, and more.

Make Your Election

  • SHBP Enrollment Portal 24 Hours a Day/7 Days Per Week

  • SHBP Member Services Extended Hours for OE and Retiree Option Change Period: Monday – Friday 8:30 a.m. to 7:30 p.m. ET (normally to 5:00 p.m. ET) and Saturday 8:00 a.m. to 5:00 p.m. ET

Attend a Benefit Fair

Download this pdf file.Click here to view 2019 OE Benefit Fair Schedule

Additional Information


​What if I Do Not Take Any Action?

If SHBP does not receive an election from you through the website, or by contacting SHBP Member Services, you have made a decision to take the default coverage below:

  • Currently Enrolled in a SHBP Commercial Plan Option in 2019: If you are enrolled in a Commercial Option in 2019, you will remain in your current Plan Option and Tier with your current Medical Claims Administrator in 2020.

  • Currently Enrolled in TRICARE Supplement in 2019: If you are enrolled in the TRICARE Supplement in 2019, you will remain enrolled in the TRICARE Supplement for 2020.

NOTE: If you paid a Tobacco Surcharge in 2019, it will continue to apply. If you did not pay a Tobacco Surcharge in 2019, you will not pay one if you default coverage.